Forbes Travel Guide recently hosted its 2026 Star Awards and Summit in Monaco, celebrating the hospitality industry’s top talents and innovations. The event recognized outstanding staff and companies, emphasizing their crucial role in enhancing luxury travel experiences.
Employee of the Year: Blanca López Giménez
Blanca López Giménez, a reservation agent at the Four Seasons Resort Mallorca at Formentor, was named Employee of the Year. Within just eight months, she stood out for her exceptional customer service and warm demeanor. Joined the hotel as a communications agent, she quickly earned a promotion due to her dedication and ability to connect with guests. She emphasizes that their first interaction sets the tone for the guest experience.
Property of the Year: Mandapa, a Ritz-Carlton Reserve
Mandapa, a Ritz-Carlton Reserve in Bali, was recognized as the Edge List Property of the Year for its commitment to cultural and ecological conservation. The resort uses sustainable materials in its design and offers an array of wellness programs alongside its luxurious accommodations.
Best Private Airport Experience: P/S Los Angeles
P/S Los Angeles, the first private terminal for commercial flights in the U.S., won the Best Private Airport Experience award. It sets a standard for luxury domestic travel with features like separate TSA screening and private suites, while also introducing PS Direct, which provides seamless transportation from the airplane to passengers’ homes.
In-Flight Culinary Recognition: Air France and Daniel Boulud
Air France received accolades for its partnership with chef Daniel Boulud, who has crafted exclusive in-flight dining experiences featuring French cuisine, elevating airline food and enhancing the travel experience.
Awards of Excellence
Rocco Forte was honored for his extensive work in luxury hospitality, receiving the Award of Excellence from Baccarat, while Ohana Real Estate Investors was named Hotel Ownership Group of the Year, recognized for developing premier luxury properties.
Travel Professional of the Year: Stephanie Malakie
Stephanie Malakie of Empress Travel Club was named Travel Professional of the Year for her innovative approach to high-end travel planning, providing customized concierge services through her membership model.
Young Concierge of the Year
Gregor Köck, concierge supervisor at Rosewood Vienna, became the first Austrian recipient of the Les Clef d’Or Young Concierge of the Year award, recognized for his exceptional service and commitment to excellence in hospitality.
This year’s awards underscore the talented individuals and innovative companies shaping the luxurious landscape of travel, showcasing a commitment to service and excellence within the industry.