This episode is brought to you by Uber Direct.
Is your restaurant leveraging customer feedback to enhance its operations?
In this week’s edition of the Restaurant Business podcast, A Deeper Dive, we welcome Avi Goren, the cofounder and CEO of the hospitality tech firm Marqii.
Marqii offers various services, including streamlining updates for menus and location information. Additionally, they provide a tool that assists operators in managing and monitoring customer reviews.
During our recent conversation with Avi at the FSTEC conference in Dallas, we delved into the intriguing influence that reviews can have on restaurants, highlighting both their positive and negative aspects.
Avi and I explored the topic of restaurant reviews, their overall significance, and how operators can leverage them to enhance their business strategies. We discussed best practices and reassured that a negative review does not have to spell disaster.
Join us for a discussion on restaurant reviews in the latest episode of A Deeper Dive, and we encourage you to listen in.
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